Top 7 Things to Know Before Calling a Towing Service in Atlanta, GA
Car trouble is never convenient, especially when it happens in the middle of Atlanta traffic. Whether you’ve got a flat tire, a dead battery, or your engine just gave up on I-285, knowing what to expect before calling a towing service can save you time, money, and a whole lot of stress.
Here are the top 7 things you should know before dialing for a tow in Atlanta, GA:
1. Know Your Exact Location
Atlanta’s streets can get confusing fast, especially when you’re near interstates, junctions, or tucked into side roads. Before calling a towing company, try to pinpoint your exact location. Use your phone’s GPS or a nearby landmark to help the tow truck find you quicker.
🚗 Pro Tip: Take note of street signs, mile markers, or nearby businesses.
2. Understand the Type of Tow You Need
There are different types of tow trucks—flatbed, wheel-lift, and hook-and-chain—and not all are suitable for every vehicle. For example, if you drive a luxury or all-wheel-drive vehicle, a flatbed tow is usually the safest option.
When you call, let the towing company know what kind of vehicle you have so they can send the right truck.
3. Check for 24/7 Availability
Car problems don’t stick to business hours. Whether you’re stuck at 2 PM or 2 AM, make sure the towing service offers 24/7 emergency towing. Some local companies may only operate during limited hours, especially in suburban areas around Atlanta.
4. Ask About Pricing Up Front
Towing prices in Atlanta can vary depending on distance, time of day, and the type of vehicle. Before committing, ask:
- What’s the base towing fee?
- Is there a per-mile charge?
- Are there any after-hours or weekend surcharges?
💡 Avoid surprises by requesting a full quote before agreeing to service.
5. Verify the Company Is Licensed and Insured
Atlanta has plenty of towing companies—but not all are created equal. A licensed and insured towing provider will protect your vehicle during transport and operate according to local regulations.
Check the company’s website or ask directly for their credentials. A little research can go a long way in avoiding shady operators.
6. See If They Offer Roadside Assistance
Sometimes you don’t need a full tow—just a jump-start, fuel delivery, or help unlocking your car. Many towing services in Atlanta, like Tate & Sons Towing, also provide roadside assistance, which can save you money and get you back on the road faster.
7. Read Reviews and Testimonials
Before you choose a towing company, take five minutes to scan reviews on Google, Yelp, or Facebook. Look for consistent feedback about response times, professionalism, and customer service.
⭐ Local tip: Look for companies with a strong presence in your neighborhood or near where you usually drive.
Final Thoughts
Calling a towing service doesn’t have to be stressful—especially if you’re prepared. By knowing what to look for and asking the right questions, you can turn a frustrating situation into a smooth, safe recovery.
If you’re in the Atlanta area and need a reliable, friendly, and fast towing service, Tate & Sons Towing is here to help—24/7. Whether it’s a flat tire or a major breakdown, we’ll get you where you need to go safely.